- Is hostel.bd only for students?
- No — the network prioritises student demand around university campuses but is open to any budget traveller. Verified beds only.
- Can I book a full semester?
- Yes — semester and academic-year contracts are drafted under the Premises Rent Control Act with deposits in 1pay.bd escrow.
- Is my deposit safe?
- Deposits sit in 1pay.bd escrow and are released only against the written contract terms.
- Which universities do you cover?
- Dense coverage around DU, BUET, DMC, NSU, BRAC, IUT and Chittagong University; more coming.
- How do I raise a complaint about a warden?
- Every conversation lives on msg.bd's dispute-grade thread and escalates to the group's compliance desk within 24 hours.
- Can I move to a private room later?
- Yes — the same account and payment method work across room.bd, 2let.bd and houses.bd.
- Can guardians be involved in the tenancy?
- Yes. A guardian can be named on the record and receives the same notices as the resident.
- How is the deposit protected?
- It is held on the group payment rail, not by the operator, and released on correct notice unless documented damage is filed.
- Are gender policies and curfews reliable?
- They are structured attributes validated by spot checks and resident reports, not free-text marketing claims.