- How does calm.bd differ from spa.bd?
- spa.bd is single-session treatment booking. calm.bd runs multi-day retreat and recovery programmes at partner venues.
- Where do programmes run?
- At partner villas.bd venues in Cox's Bazar, Sylhet, Bandarban and Saint Martin, integrated with plans.bd for logistics.
- Can a company book a team retreat?
- Yes — full-programme buyouts via 1pay.bd with concierge through assistent.bd.
- Is there aftercare?
- Yes — post-programme spa.bd sessions and follow-up scheduling are included in the offer.
- Are programmes fixed or customisable?
- Cohort programmes are fixed; private buyouts can be customised in coordination with the venue.
- What happens if a retreat is cancelled by the facilitator?
- Funds are held on the group payment rail until the programme runs, so a cancelled programme is refunded in full automatically.
- Are facilitators credential-checked?
- Yes — every programme carries a named facilitator with verifiable credentials and a documented emergency chain.
- Do calm.bd programmes make health claims?
- No. Programmes describe rest, movement and structured downtime. Claims to treat, cure or diagnose are prohibited.